PRODUCTS

Product Troubleshooting

If you find that the product does not work normally when you receive our product, 


please contact us via "Contact US" as soon as possible. We will help you solve related problems and provide you with a quality shopping experience. 

Compatibility of USB-C interface

At present, more and more mobile phones and computers on the market are equipped with USB-C interface. 


With such an interface, you can connect a USB-C to HDMI/DP/VGA cable to project your laptop or mobile phone screen to  your other large-screen monitor. 


But not all laptops or mobile phones support such a connection. You must first ensure that the interface on your device supports DP Alternate Mode, which is video transmission, and only then can you achieve the relevant screen projection function. 

The difference between MST and SST

MST:Multi-Screen-Transfer,the two external screens display different content

SST:Simultaneously  Screen Transfer,the two external screens display the same content

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